happens all the time

topic posted Tue, July 28, 2009 - 5:12 PM by  Ray
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But seems to be getting worse...
You're in a tribe, making a response,
and you get signed out without realizing it.

It SAYS tribe automatically signs you out
after 60 minutes; which seems like a good
thing to me...
but it kicks you off WAAAAYYYY before 60 minutes...
more like less than 20....
any way, Carolyn, to fix that timer?
posted by:
Ray
offline Ray
Sausalito
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    Re: happens all the time

    Tue, July 28, 2009 - 8:48 PM
    This has been happening for years.
    • Re: happens all the time

      Tue, July 28, 2009 - 11:36 PM
      Yes, this is a long-standing problem with the original database design. What we're seeing is that a long query will lock a table, making it impossible for anything else to update that table until it's finished. If you are trying to post to that table, and it's locked, the appserver you're on thinks it has lost its connection and will probably try to restart itself, thus logging you out. This is different than when you log in without setting "remember me" and then get pushed to another server if your current server maxes out its connections.

      Our plan for addressing this is to upgrade the database and migrate to a new engine that doesn't lock tables this way. However, because of the design of the database, this is proving to be quite complicated. It's a bit of a vicious circle.

      I'm sorry it's such a slow process, it's definitely the major project we're working on right now.
  • Re: happens all the time

    Wed, July 29, 2009 - 5:30 AM
    Weird. I have not experienced this.
    • Re: happens all the time

      Wed, July 29, 2009 - 8:42 AM
      By "getting signed out" you mean ending up on the tribe beta page when you want to submit the response you just wrote up?
      Yeah, that one is very annouying, I have worked out the solution to click back to the page with my draft, copy the draft and paste it into a mail frame and save it in email, and once I get back into tribe I can copy and paste it from there (email frames work much faster than formating a Word doc etc.) , But I agree, it sucks. Is this the bug you mean?
      • Re: happens all the time

        Wed, July 29, 2009 - 9:45 AM
        Actually both could happen... the tribe beta page appears while the java servlet is locked up trying to submit a request; appearing to be logged out happens when the servlet drops its connection entirely. In both cases, restarting your browser will generally get you on another server and if you have remember me set, you'll still be logged in.
        • Re: happens all the time

          Wed, July 29, 2009 - 10:55 AM
          What carolyn is trying to explain here folks is that, under the current architecture, as tribe gets more successful, the more annoying it gets. All this blocking is causing a lot of goodwill burn, that's for sure...
          • Re: happens all the time

            Wed, July 29, 2009 - 4:42 PM
            well... not exactly. it definitely ran a lot better when there was a full crew of developers to support and maintain it. unfortunately, over the last few years, as things broke they weren't fixed...
            • Re: happens all the time

              Wed, July 29, 2009 - 10:17 PM
              It ran better when there were more folks manually resetting servers due to the crappy table locking algorithms, right? That's my point. The thing wasn't easily scalable because the more load you put on it the more manpower required to simply keep the whole thing running without the caches and servers getting out of sync...so the code was...not robust and not easily scalable and the heavier the load the more unstable the whole network of servers becomes, right? Or are we talking about a need for a driver and api gurus to come in and fix things right every time a new piece of hardware was added to the mix? In any case, the uniqueness of tribe also results in its quirkiness.
              • Woo Woo Woo

                Wed, July 29, 2009 - 10:46 PM
                Let's keep a cheerful and
                thankful attitude and
                realize tribe is just experiencing growing pains;
                like everyone else has.

                www.youtube.com/watch
                • Re: Woo Woo Woo

                  Thu, July 30, 2009 - 9:30 AM
                  Timbozo wrote:
                  as tribe gets more successful, the more annoying it gets. All this blocking is causing a lot of ...

                  Did you say "blocking"? Care to elaborate?
                  • This is the maximum depth. Additional responses will not be threaded.

                    Re: Woo Woo Woo

                    Thu, July 30, 2009 - 11:47 PM
                    >Did you say "blocking"? Care to elaborate?

                    Are you asking a question?

                    tribes.tribe.net/rhetoricalanswers
                    • Re: Woo Woo Woo

                      Fri, July 31, 2009 - 6:30 AM
                      Yes, I am asking a question. Is that a good enough explanation for you? I also asked you to elaborate, as in "putting in a request".
                      • OT? Rhetorical Shennanigans?

                        Fri, July 31, 2009 - 10:36 AM
                        >Yes, I am asking a question.

                        Yes, I think we can all see that. Well, I certainly hope we can all see that...that there was no need to restate an obvious, observable fact.

                        >Is that a good enough explanation for you?

                        (Is anything a good enough explanation for anything?) Are you flirting or honestly concerned? No matter the case, message me privately for one or more possible explanations...in answer to your question.

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